| Phone | Post |
If you have any questions about our services, including how to buy a Lebara Mobile Pay-As-You-Go SIM or to learn more about how our services work please contact our customer services team.
Our opening hours are Monday to Friday: 9am - 8pm. Saturday, Sunday and bank holidays: 9am - 6pm
Please dial 5588 if you are calling from your Lebara Mobile.
If you are calling from any other mobile, from a fixed line, or if you need to call us when you are abroad please dial 0870 075 5588
Important numbers at a glance
| To use our automated balance and top-up service | 5588 | Free |
Customer Services from your Lebara mobile |
5588 |
Free |
Customer services from a fixed line or other mobile phones |
0870 075 5588 |
Standard service provider rates |
| Customer Services from abroad | +442070310791 | Calls charged at your service providers international rate |
Voicemail from your mobile |
121 |
10p per minute |
Voicemail from a fixed line |
+447836121121 |
Calls charged at your service providers national rate |
Voicemail from abroad |
+447836121121 |
Calls charged at your service providers international rate |
Theft or loss |
0870075 5588 |
10 p per minute |
Emergency Number |
999 |
Free |
By Email
We really do value all of your comments, so please feel free to email us on care@lebara-mobile.co.uk and we’ll be sure to reply as soon as we can!
By Post
If you would like to write to us we’d love to hear from you. Our address is:
Customer Care
Lebara Mobile
5th Floor
100 Leman Street
London
E1 8EU
UK
Events Sponsorship
At Lebara we understand our services mean more to our customers than just making calls. We know just how important it is for our customers to stay in touch – we know this because we’re constantly supporting and attending community events and festivals. That’s why we stick to our brand values in everything we do:
Always give customers value for money
Ensure all our connections are great quality
Make our products easy-to-use & our prices easy to understand
Give our customers the convenience of direct-dial international mobile calling
Make sure all our relationships are built on trust
Always be empathetic to the needs of diverse communities
As such, Lebara Mobile is always working with, and looking for, local partners and events to ensure the widest availability of our products and services to diverse communities. Our communications strategy is focused around engaging directly with customers through local events, ethnic celebrations and festivals.
If you have an event that you’d like us to support, sponsor or attend, please get in touch with the details, we’d be only too happy to listen. Please send an email with details of the event and how to get in touch with you to:
Naeem Iqbal
Events Manager
Tel: +44(0)20 7480 4500
Email: naeem.iqbal@lebara.com
Please use the above contact details for events sponsorships only. If you have a customer service query please click here.”
Low Cost Calling
Existing Customers